BodyPro Physical Therapy
Frequently Asked Questions
Q: I have never had physical therapy, what can I expect on my first visit?
A: On your initial visit, your physical therapist will ask you a series of questions that will help narrow down to the exact cause of your pain or problem. This is called an evaluation. Once your therapist has completed a series of questioning, he or she will then perform physical examination to confirm the source of your bodily pain and then develop a treatment plan that is tailored to your individual needs.
Q: Do I need a referral from my doctor to receive services?
A: In most cases, clients come to their physician with a complaint of pain or physical discomfort and if deemed appropriate, the physician will then refer you to physical therapy. In the state of Hawaii, most insurance companies require a referral from your physician in order to reimburse for services although there are some insurance companies that will pay for services without a referral. You should contact your insurance company to inquire about your individual plan.
Q: Can I choose where I wish to receive treatment?
A: Yes, you have the right to receive services at a clinic of your choice. Most physicians will ask where you wish to go for physical therapy. They may make a recommendation but ultimately, it is your choice.
Q: Will you accept prescriptions for other physical therapy clinics?
A: Yes. A referral for physical therapy is valid at any clinic of your choice.
Q: Should I take my pain medications before treatment?
A: Your therapist can better assess your individual response to treatment if your pain medications are not taken on the day of evaluation. You can call or discuss this with your therapist on or before your appointment.
Q: Do you accept my insurance even though I am from out of state?
A: Yes, we accept all insurances. Co-payments may vary whether you are in network or out of network. We will call your insurance company to verify your benefits prior to the time of services so that you will know what to expect.
Q: If I have insurance, will I have to pay for services?
A: Depending on your individual plan, client responsibility can vary across the spectrum of insurance companies. Most PPO plans will require a 10% or 20% co-payment while most HMO plans have a fixed co-payment. State run programs such as Quest, Aloha Care and others have no co-payments. Contact your insurance company for more details.
Q: Will physical therapy help me even though I am going to have surgery?
A: Yes. In most cases, physicians will request physical therapy services to confirm that your orthopedic complaint cannot be managed conservatively prior to considering surgery. Pre-operative physical therapy has proven to expedite post-operative recovery through building strength in most cases.
Q: What should I wear to my initial evaluation and subsequent treatment?
A: Loose, comfortable clothing that affords easy access to the body part to be treated is always best. Shorts & comfortable footwear such as athletic shoes are recommended when the legs are involved and to be treated. Ask your physical therapist when in doubt.
Common Health Insurance Companies Accepted For Treatment:
- AARP
- AETNA
- AFLAC
- AIG
- ALOHACARE
- BLUE CROSS BLUE SHIELD
- CIGNA
- HMSA
- HMAA
- HMA
- KAISER PERMENENTE
- MEDICARE
- MEDICAID
- MOTOR VEHICLE INSURANCE
- MOTION PICTURE INDUSTRY
- OHANA
- TRICARE
- TRIWEST
- UHA
- UHC
- WORKERS COMPENSATION
Common Injuries Knee, Shoulder, Hand, Back, Elbow, Foot
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MAKE AN APPOINTMENT
CALL US NOW:
(808) 887-1371
Waimea Location:
Mon-Thurs: 7:15 am - 5:45 pm.
Friday: 8:00 am - 3:30 pm
Sat - Sun closed
MAKE AN APPOINTMENT
CALL US NOW:
(808) 657-4722
Kapa'au Location:
Mon - Thurs: 8:00 am - 5:00 pm
Friday: 8:00 am - 3:30 pm
Sat - Sun closed
MAKE AN APPOINTMENT
CALL US NOW:
(808) 209-8394
Waikoloa Plaza Location:
Monday - Thursday
8:00 am - 5:00 pm
Friday
8:00 - 4:00 pm
Sat - Sun closed
www.bodyprotherapy.com
BodyPro Physical Therapy Inc.
65-1292 Kawaihae Rd. Ste. A,
Kamuela, Hi 96743
Telephone 808-887-1371
Fax 808-887-1373
BodyPro Physical Therapy Inc.
54-3877 Akoni Pule Hwy,
Kapa'au, Hi 96755
Telephone 808-657-4722
Fax 808-887-1373
BodyPro Physical Therapy Inc.
68-1820 Waikoloa Rd.
Suite 503
Telephone 808-209-8394
Fax 808-498-0573
BodyPro Physical Therapy Inc. proudly serves South Kohala, Waikoloa Village, Waikoloa Beach and Resorts, Waikoloa Plaza, Kawaihae, Puako, Puako Beach, Waimea, Kamuela, North Kohala, Hawi, Hawi Village, Kapa'au, Niuli'i Village, Halaula, Kohala Mountain, Hamakua, Hamakua Coast, Honoka'a, Ahualoa, Pa'auhau, Pa'auilo, Laupahoehoe, Pepeekeo, Paipaikou, North Hilo, South Hilo, Kailua-Kona, North Kona, South Kona, Kaloko-Honokohau, Holualoa
This website is for informational purpose only. The ideas, procedures, and suggestions contained within this work are not intended as a substitute for consulting with your physician. All matters regarding your health require medical supervision. BodyPro Physical Therapy Inc. will not be liable or responsible for any loss or damage allegedly arising from any information or suggestions within this site. You, as a reader of this website, are totally and completely responsible for your own health and healthcare. Any information you obtain from this site is not to replace the advice of your physician or healthcare practitioner. By providing the information contained herein we are not diagnosing, treating, curing, mitigating, or preventing any type of disease or medical condition. Before beginning any type of natural, integrative or conventional treatment regimen, it is advisable to seek the advice of a licensed healthcare professional.
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